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Given that most of our products are made-to-order, as a rule we do not allow returns.
If there is any issue with your products, please contact us at shop@sacredimageicons.com and we will see what we can do to help.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
As mentioned above, certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), made-to-order products, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
